How Can We Help Today?
Owned and operated by SOPHIE CONSULTING LLC, we welcome every question about your outdoor space.
Choose Your Preferred Channel
Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. You will receive a tracking number by email once your order ships so you can follow its progress.
How can I track my order?
Once your order ships, we send a confirmation email with a tracking number and a link to the carrier's tracking page. If you have not received this email within 3 business days of placing your order, please contact us and we will look into it right away.
What is your return policy?
We offer 30-Day Returns on eligible items. If something does not work for your space, please refer to our Return Policy page for full details on how to start a return.
Can I exchange an item for a different style or size?
We are happy to help with exchanges within our 30-Day Returns window. Reach out to us with your order number and the item you would like instead, and we will walk you through the process.
How do I choose the right patio furniture set for my space?
Start by measuring your patio, deck, or garden area so you know the dimensions you are working with. Our product pages include detailed measurements, materials, and seating capacity to help you find the perfect fit for your outdoor living area.
What materials are your outdoor kitchens and furniture made from?
Materials vary by product and are listed on each product page. Many of our pieces feature weather-resistant frames, UV-protected fabrics, and rust-resistant hardware designed to hold up through the seasons.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us a Line
Business Hours
Our Commitment to You
Timely Responses
We aim to reply to every inquiry within one business day so you are never left waiting.
Secure Shopping
Your personal and payment information is protected by industry-standard encryption at every step.
Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
30-Day Returns
If a piece does not suit your space, our 30-Day Returns policy is designed to make the process simple.
